When the DC EV charging equipment malfunctions, if your ability allows, you can check the situation using the following method.
1. How do troubleshoot errors in Bluesky DC EV charging equipment?
Bluesky DC EV charger communication troubleshooting
If you encounter errors such as 3B or 42 when charging, you can use the 232 tools to intercept the charging data,
and then save the data and send it to our company personnel.
USB connection computer. RS232 data cable connection diagram interface (GND-GND, RX-RX, TX-RX）
2. EV charging equipment RS485 serial port upgrade steps
485 Local upgrade port
After connecting the 485 serial port tool, use Firmware V1.1, select the corresponding program, and click to download the firmware.
3. Door lock troubleshooting
When you see the error light flashing on the DC charger screen,
click the alarm information in the lower left corner to check the alarm content.
If the door lock fault is reported, check the door on the three sides is good or not.
If it is not locked, then lock it with the key.
4. Emergency stop troubleshooting
When you see the error light flashing on the DC charger screen, click the alarm information in the lower left corner to check the alarm content.
If an emergency stop is reported, check whether the emergency stop button is pressed.
If it is pressed, rotate it to reset the button.
5. Lightning protection troubleshooting
When you see the error light flashing on the DC charger screen, click the error information in the lower left corner to check the error content.
If a lightning protection fault is reported, find the key to open the door on the left side of the charger,
find the green terminal of the SPD switch, and press it inside, which should be caused by poor contact.
6. Module communication fault removed
When you see the error light flashing on the DC charger screen, click the alarm information in the lower left corner to check the alarm content.
If the communication failure of the module is reported, you can find the key to open the door on the left side of the charger and find the QF switch,
which may be caused by someone pressing the emergency stop,
and the switch trip leads to no power of the module and therefore no communication.
7. DC Charger Meter Communication Troubleshooting
When you see the error light flashing on the screen of the DC charger, click the alarm information in the lower left corner to view the alarm content. If the error is reported and the communication failure of the ammeter is reported,
find the key to open the front door of the charger, find the WH11 ammeter, and check the power terminal and signal line terminal. Whether it is connected tightly, if it is loose, use a screwdriver to tighten the screw.
How to use DC EV charging equipment?
Above is a detailed method of troubleshooting BLUESK DC EV charging equipment, if you still have questions about our DC fast charging station, you could also contact our salesman.